Policies and Guidelines
University Policies
University policies set the standards that guide how Western operates as a unified institution. They connect the university’s mission to individual conduct, ensure compliance with laws and regulations, promote operational efficiency, reduce institutional risk, and provide consistency across divisions.
These policies apply to all areas of university life—including communications and marketing—to support transparency, accountability, and the effective pursuit of Western’s mission.
Visit the WWU Policies and Procedures site to view all policies.
- POL-U6500.04 Using University Trademark
- POL-U6500.01 Filming, Photography or Video Production on University Property
- POL-U6500.02 Using Social Media at Western
- POL-U6500.03 Using Drones at Western
- POL-U3000.02 Using Electronic Methods for University Communication
- POL-U7100.02 Using Email Accounts for Official Correspondence with Students
Communication & Marketing Guidelines
These guidelines were developed by University Communications and Marketing to support effective, consistent, and brand-aligned communication across Western. While not formal university policies, they represent best practices grounded in experience and strategy. They have been developed to help communicators across campus connect with audiences clearly, confidently, and in ways that strengthen the Western brand.
Accessibility Guide
This guide aims to support Western's efforts in diversity and inclusion by ensuring web content is accessible for all users.
Print Guidelines
Make the printing process as easy as possible by reviewing our print-ready guidelines before placing your print order.
AI Use Guidelines
This guidance is intended for university communicators, designers, marketers, content strategists, and anyone using AI tools as part of their professional work at WWU.
Photo Permissions Guide
This guide includes WWU's photo release form and outlines permission best practices.
Writer's Guide
This guide for writers was developed by University Communications to assist those writing on behalf of Western.
Best Practices
News Media
When asked to participate in interviews with a member of the media or an external organization as an official representative of Western, please contact University Communications for support and assistance. They can be reached at news@wwu.edu.
Advertising
Advertising the institutional brand is managed by University Marketing. This includes paid digital and traditional media. Western staff who are interested in advertising should consult with University Marketing to seek assistance and ensure message and brand consistency. They can be reached at creative@wwu.edu.
Digital Profiles
Creating public profiles on behalf of Western should be managed through University Communications and Marketing. This includes, but is not limited to, social media profiles and any profile created on an external site or service.
Claiming institutional web presences or properties on behalf of Western is handled by University Communications. This includes but not limited to mapping services, Google My Business, college referral site listings, and more.
Before creating a digital profile on behalf of Western, contact University Communications.
Websites or Web Applications
Creating institutional websites or web applications on behalf of Western is handled by WebTech. This includes but not limited to sites hosted on the wwu.edu domain via Drupal, WordPress, or other technology. Any websites or web applications associated or linked to the University’s domains should be accessible, and administration rights should be made available to a member of WebTech.
For questions on web hosting and University domains, contact WebTech at web.help@wwu.edu. For more information on accessibility, visit designsystem.wwu.edu/accessibility.
Brand Assets
Brand assets are defined as any brand-related files, images, documents, or communications, such as Western's logo, branded creative works, messaging, or strategy documentation.
The exchange of media files should be conducted on official Western-appointed email exchange and file-sharing accounts.
Any sharing of media, such as Western's logo, with external organizations or individuals should be first vetted by University Marketing. They can be reached at creative@wwu.edu.
Permissions/Release Form
Western’s Permission/Release form details the rights and responsibilities of both the student and Western and should be provided in either electronic or physical form, to Western staff, faculty, and alumni (who are not covered by FERPA) and Western students whenever recognizable images of their likeness are used for commercial or external purposes in print or electronic media.
FERPA
The Family Educational Rights and Privacy Act (FERPA) is designed to protect confidential student records. Some photographs and videos of students are considered a form of ‘student record,’ and thus subject to the limitations imposed by FERPA.
Use of Sculptures in Images
Western owns the sculptures on campus but does not own the copyright for the sculptures, or photos/images of the sculptures. Special permission must be obtained for use of images of these sculptures.
Licensing
Both third-party entities and WWU departments, programs, and offices must adhere to WWU’s trademark licensing program guidelines when creating and distributing branded promotional items.
All entities intending to create and distribute promotional items that include the university's trademarks must go through WWU’s Trademark Licensing Program.
Licenses are required for goods meant for sale that feature any WWU logo or mark and all of the words such as Western Washington University, Western, WWU and Vikings. It also includes items in which there may be a likelihood of confusion regarding the origin of the goods, such as the use of the words "Western" or "Western Washington" in the school colors, or the use of a likeness of a Viking to imply affiliation with the University. If the marks are to be on products used for giveaways or for internal use, it is recommended that departments, offices, or programs use a licensed vendor to produce the item.